Terms and condition

Terms and Condition

These Terms of Use ("Terms") were last updated on October 1, 2021.

PCQILMS.com mission is to contribute to everyone’s continuing training, and to instill best practices culture within their organization.

We consider our training model the best way to offer valuable best practices and educational content to our users. 

We need rules to keep our platform and services safe for you, us, and our student and community. 

These Terms apply to all your activities on the website, the mobile applications, and other related services (“Services”).

If you are using PCQILMS.com as part of your employer’s training and development program, you can consult our corporate program by emailing pcqilms@consultareinc.com.

By agreeing to these Terms, you agree to resolve disputes through binding arbitration (with very limited exceptions, not in court), and you waive certain rights to participate in class actions, as detailed in the Dispute Resolution section.



You need an account to use our website. Keep your password somewhere safe, because you’re responsible for all activity associated with your account. If you suspect someone else is using your account, let us know by contacting pcqilms@consultareinc.com.  You may not share your account login credentials with anyone else. 


Content Enrollment and Access

When you enroll in a course or other content, you get a limited authorization to view it and no other use. Do not try to transfer or resell content in any way even after your subscription has ended.


 Payments, Credits, and Refunds

When you make a payment, you agree to use a valid payment method. Your payment is not refundable.  



The prices of the courses are determined based on the subscription terms and may change from time to time.



You agree to pay the subscription fees on an annual basis, and you authorize us to charge your debit or credit card or process other means of payment (such as PayPal) for those fees. We work with payment service providers to offer you the most convenient payment methods in your country and to keep your payment information secure. We may update your payment methods using information provided by our payment service providers. 



Subscription Fees are Non-Refundable


Using PCQILMS.com at Your Own Risk

Courses made available to subscribers are based on an interpretation of the best practices per the applicable Code of Federal Regulation (CFR), accreditation, or a certification body requirement and may or may not conform and comply to your applicable requirement and use. Use at your own risk.



PCQILMS.com Rights

We own the platform and Services, including the website, present or future apps and services, and things like our logos, API, code, and content created. You cannot tamper or use them without authorization.


Subscription Terms

This section covers additional terms that apply to your use of our subscription-based collections as a student. By subscribing, you agree to the additional terms in this section. 


Subscription Plans

During your subscription, you get a limited, non-exclusive, non-transferable access and use. 

You may not transfer, assign, or share your subscription with anyone else.

We reserve the right to revoke your subscription to access and use the courses on the site for legal or policy reasons at any time and at our sole discretion.


Account Management

You may cancel your subscription by emailing pcqilms@consultareinc.com. 

If you cancel your subscription, your access to the site will automatically end on the last day of your billing period. On cancellation, you will not be entitled to receive a refund.


Payments and Billing

The subscription fee will be listed at the time of your purchase. 

Payments are non-refundable and there are no refunds or credits for partially used periods, unless otherwise required by applicable law. 

To subscribe you must provide a payment method. By Providing your billing information during checkout, you grant us and our payment service providers the right to process payment for the then-applicable fees via the payment method we have on record for you. At the end of each subscription term, we will automatically renew your subscription for the same length of term and process your payment method for payment of the then-applicable fees.

In the event that we update your payment method using information provided by our payment service providers, you authorize us to continue to charge the then-applicable fees to your updated payment method.

If we are unable to process payment through the payment method we have on file for you, or if you file a chargeback disputing charges made to your payment method and the chargeback is granted, we may suspend or terminate your subscription.

We reserve the right to change our subscription agreement or adjust pricing for our Services at our sole discretion. Any price changes or changes to your subscription will take effect following notice to you, except as otherwise required by applicable law.


Subscription Disclaimers

We make no guarantees as to the availability of any specific courses.

At any point in the future, we reserve the right to offer or cease to offer additional features to our courses and website, or to otherwise modify or terminate a subscription at our sole discretion. These disclaimers are in addition to those listed in the “Disclaimers” section below.


Miscellaneous Legal Terms

These Terms are legal terms that protect us from the countless things that could happen and that clarify the legal relationship between us and you the subscriber.


Binding Agreement

You agree that by registering, accessing, or using our Services, you are agreeing to enter into a legally binding contract with PCQILMS.com and Consultare Inc. If you do not agree to these Terms, do not register, access, or otherwise use any of our Services.

If you are an authorized company representative accepting these Terms and using our Services on behalf of your company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so.

Any version of these Terms in a language other than English is provided for convenience and you understand and agree that the English language will control if there is any conflict.

These Terms (including any agreements and policies linked from these Terms) constitute the entire agreement between you and us.

If any part of these Terms is found to be invalid or unenforceable by applicable law, then that provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms will continue in effect.

Even if we are delayed in exercising our rights or fail to exercise a right in one case, it does not mean we waive our rights under these Terms, and we may decide to enforce them in the future. If we decide to waive any of our rights in a particular instance, it does not mean we waive our rights generally or in the future.



It may happen that our site is down, either for planned maintenance or for an unplanned event. Where things do not work right, You accept that you will not have any recourse against us. The Services and their content are provided on an “as is” and “as available” basis. PCQILMS.com make no representations or warranties about the suitability, reliability, availability, timeliness, security, lack of errors, or accuracy of the Services or their content, and expressly disclaim any warranties or conditions (express or implied), including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We make no warranty that you will obtain specific results from use of the Services. Your use of the Services (including any content) is entirely at your own risk. Some jurisdictions don’t allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

We may decide to cease making available certain features of the Services at any time and for any reason. Under no circumstances will PCQILMS.com or its affiliates, suppliers, partners or agents be held liable for any damages due to such interruptions or lack of availability of such features.


Limitation of Liability


Courses made available to subscribers are based on an interpretation of the best practices per the applicable Code of Federal Regulation (CFR), accreditation, or a certification body requirement and may or may not conform and comply to your applicable training requirement and use. Use at your own risk.  You fully accept these risks and you agree that you will have no recourse to seek damages against even if you suffer loss or damage from using our courses and Services.  We (PCQILMS.com and Consultare Inc.) will not be liable for any indirect, incidental, punitive, or consequential damages (including loss of data, revenue, profits, or business opportunities, or personal injury or death), whether arising in contract, warranty, tort, product liability, or otherwise, and even if we have been advised of the possibility of damages in advance. Our liability (and the liability of each of our group companies, suppliers, partners, and agents) to you or any third parties under any circumstance is limited to the greater of one hundred dollars ($149.00) or the amount you have paid us in the twelve (12) months before the event giving rise to your claims. Some jurisdictions don’t allow the exclusion or limitation of liability for consequential or incidental damages, so some of the above may not apply to you.

We are not responsible for delay or failure of our performance of any of the Services caused by events beyond our reasonable control, like an act of war, hostility, or sabotage; natural disaster; electrical, internet, or telecommunication outage; or government restrictions.



You agree to indemnify, defend (if we so request), and hold harmless PCQILMS.com, our group companies, and their officers, directors, suppliers, partners, and agents from an against any third-party claims, demands, losses, damages, or expenses (including reasonable attorney fees) arising from (a) the courses posted, (b) your use of the Services (c) your violation of these Terms, or (d) your violation of any rights of a third party. Your indemnification obligation will survive the termination of these Terms and your use of the Services.


Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Virginia, United States of America. 

Legal Actions and Notices

No action, regardless of form, arising out of or relating to this Agreement may be brought by either party more than one (1) year after the cause of action has accrued, except where this limitation cannot be imposed by law.

Any notice or other communication to be given hereunder will be in writing and given by registered or certified mail return receipt requested, or email (by us to the email associated with your account or by you to pcqilms@consultareinc.com).