Complaint Management

Advanced 0(0 Ratings) 80 Students enrolled to this course
Created by PCQILMS Lesson Creator Last updated Thu, 10-Feb-2022 English
Scope
  • Complaint Management and Its Advantages.
  • Overview of Complaint Management.
  • Receiving and Investigating Complaint.
  • Complaint Response and Corrective Action.
  • Customer Complaint Trends.

Curriculum For This Course
8 Lessons
Program
2 Lessons
  • Complaint Management Program 20210514
  • Complaint Management Program 20210514 Quiz
  • Complaint Management Policy 20210517
  • Complaint Management Policy 20210517
  • Complaint Management Procedures 20210514
  • Complaint Management Procedures 20210514 Quiz
  • Complaint Management Form 20210520
  • Complaint Management Form 20210520 Quiz
Requirements
  • No requirements needed.
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Description
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About The Instructor
  • 0 Reviews
  • 197 Students
  • 68 Courses
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Instructor

Developed by Consultare Inc., a compliance company that provides Quality Systems (QS), Quality Management Systems (QMS), Regulatory, Accreditation, and Certification Prerequisite Programs (PRP’s)

Our foundation is in developing and implementing Programs, Policies, Protocols, Procedures, Forms for Records, and Lessons for Training regulated by the Code of Federal Regulations (CFRs), State Agencies, and surveyed by accreditation and certification bodies.

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Includes:
  • 8 Lessons